Responsible Gaming
Gaming Should Be Entertainment
Online casinos should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with realistic expectations and healthy boundaries.
Remember: The odds always favor the casino. Never gamble with money you cannot afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gaming. If you are under the legal age, please do not use casino services.
All online casinos operating in New Zealand should verify your age before allowing you to play. If you discover a casino that does not properly verify age, report it to the appropriate regulatory authorities.
Warning Signs of Problem Gambling
Recognize these warning signs in yourself or others:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about time and money spent
- Gambling to escape problems, stress, anxiety, or depression
- Neglecting family, work, school, or other responsibilities
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or restless when not gambling
- Failed attempts to cut back or stop gambling
- Risking or losing important relationships due to gambling
- Experiencing financial difficulties caused by gambling
If you recognize any of these signs, seek help immediately. Problem gambling is a serious condition that can be treated.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer built-in tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit over a day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose in a specified time period
- Reality Checks: Receive notifications during gaming sessions to remind you how long you've been playing
- Session Time Limits: Automatically end your gaming session after a set period
- Self-Exclusion: Temporarily or permanently exclude yourself from an online casino
- Account Cooling Off: Request a break from your account for a set period
Use these tools proactively to manage your gaming habits. Most casinos make these options easily accessible in account settings.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (Te Foundation) - Free counseling and support services for people affected by problem gambling and their families. Available 24/7.
- Gambling Commission Aotearoa (GCA) - New Zealand's regulatory body for problem gambling and gaming harm prevention
International Resources
- GamCare (United Kingdom) - www.gamcare.org.uk - Free support and counseling for problem gamblers
- GamStop (United Kingdom) - www.gamstop.co.uk - National self-exclusion scheme
- Gambling Help Online (Australia) - www.gamblinghelponline.org.au - Confidential counseling and support
- Responsible Gambling Council (Canada) - www.responsiblegambling.org - Education and harm reduction resources
- National Council on Problem Gambling (United States) - www.ncpgambling.org - Helpline: 1-800-GAMBLER
If You Need Help
Problem gambling is treatable, and recovery is possible. If you think you may have a gambling problem, please reach out for help today. There is no shame in seeking support.
Contact a helpline or counselor immediately if you are:
- Unable to control your gambling
- Experiencing financial distress due to gambling
- Having relationship problems related to gambling
- Feeling depressed, anxious, or suicidal due to gambling losses
Visit one of the organizations listed above or contact your local healthcare provider. Help is available, and you don't have to face this alone.
This responsible gaming information is provided for educational purposes. Ann Jay Wellbeing Specialist is committed to promoting safe and responsible gaming practices. If you believe you have a gambling problem, please seek professional help immediately.